In the present retail industry, we are constantly looking forward to new customers. Most of the companies scream out impressive prices, advertisements and offer to attract the newer people. Fetching Loyal Customers ( the 20% of our clients who are our best customers ) should be our Main focus. To better understand the rationale behind this theory and to face the challenge of building customer loyalty, we need to break down shoppers into different customer types: Loyal Customers They represent no more than 20 percent of our customer base, but make up more than......
Negativity often sways business away from social media. There is a fear that social media will...Continue Reading
Knowing how to communicate well is a minimum requirement in sales. If you can’t talk with...Continue Reading
According to a research, 80% of our sales comes from 20% of our customers. This means to...Continue Reading
For small businesses, retaining clients and getting customers coming back again is very important. An excellent...Continue Reading